Terms and Conditions
Advanced Reservations
We highly recommend that you schedule your appointments 4-6 weeks in advance to ensure that your preferred time and treatment or service is available
Cancellation Policy
We have a 48-hour cancellation policy on Body Contouring Procedures; a 24-hour cancellation policy on all other appointments. Late cancellations are subject to $50 fee or 50% of the service value, whichever is greater. Missed appointments are charged at full value.
Spa Arrival
Please arrive 15 minutes prior to your first appointment to allow ample time to check in and complete intake paperwork. If arrival is delayed, we will make every effort to accommodate your full appointment but service time may be abbreviated to avoid delays for other guests. Abbreviated treatments are charged at full value.
Payment Types
We accept cash, debit cards, personal checks, Visa, MasterCard, American Express and Discover – with proper identification.
Spa Etiquette
Our Spa environment is one of tranquility and relaxation. Please respect all spa guests’ right to privacy and serenity. Please turn off all cellular phones and pagers while in the spa area and please keep voices to a whisper.
Guests under 18 need to be accompanied by a responsible adult.
Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation. Intake forms must be updated with current contact and wellness information.
Cleanliness
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.
Returns and Refunds
We do not offer refunds on services rendered even if you are disappointed in the result or unhappy with the outcome. Products: We do not offer refunds on products purchased. Products may be returned for in-store credit within 7 days from the date of purchase when there is a documented allergic reaction to the product. Defective products (i.e., a broken pump) may be exchanged within 7 days from the date of purchase for the same product only. In accordance with federal law, we do not offer refunds or exchanges on prescription products for any reason.
Gift Certificates
Gift cards may be used toward any service or product offered at Yellow Butterfly Med Spa (some restrictions may apply). Gift cards not redeemable for cash.Our gift certificates are valid for one year. Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Clients using third party gift certificates are not eligible to receive specials and highlighted offers. Yellow Butterfly Med Spa is not responsible for lost or stolen gift certificates. In order to protect gift card identity, please have ID available when redeeming.
Spa Memberships
Membership cancellation can be done at any time, but notice must be given before the next billing cycle (on or around the 1st or 15th of every month). Membership services can rollover/accumulate to the next month(s), but accumulated services are lost upon cancellation. Memberships are not sharable or transferable.
Group Policies
Billing: Groups of 3 or more must pay a 50% deposit at the time of the booking; groups of 6 or more must pay in full at the time of booking. Cancellation: All Things Yellow Butterfly med Spa must be advised of any cancellations or schedule changes 5 days prior to date of visit.
Prices
Prices for services and products are subject to change on our website and menus without advance notice.
Right of Refusal
Yellow Butterfly Med Spa reserves the right to refuse service to any client for any reason. What we consider to be inappropriate conduct or language during a service will result in immediate termination of the service.
Privacy Policy
At Yellow Butterfly Med Spa we value your privacy, and we are committed to maintaining your security and confidentiality in the use of any private information you choose to share with us. We do not disclose identifiable information to any third party without your consent. Further, we do not sell, rent, or otherwise allow the unauthorized outside use of personal information such as names, addresses, phone numbers, or e-mail addresses in our database without your permission.
Shipping Policy
We ship to the United States (48 contiguous United States) and are not able to ship Internationally at this time. Shipping fees vary depending on product size and weight and method of shipping chosen. Most items are available to ship in 1-2 business days unless otherwise noted. We typically process, ship, and deliver packages Tuesday through Saturday (excluding holidays). Shipping is currently unavailable until Spring 2023.
Terms and Conditions
By using this Site, you agree to Yellow Butterfly Med Spa’s terms and conditions.Yellow Butterfly Med Spa reserves the right to change these terms and conditions in its sole discretion.